Gambler’s Help includes online, telephone and face-to-face counselling, advice and information for anyone impacted by gambling.
- Therapeutic counselling – Counselling that is evidence-based and tailored to meet individual needs.
- Financial counselling – To support people in managing stress related to finance, and to identify options/solutions moving forward.
- Community development programs – We help build capacity to reduce gambling harm in our local communities.
We also provide tailored services for Aboriginal and Torres Strait Islander communities, and language support for culturally and linguistically diverse communities.
Gambler’s Help services are available to anyone impacted by gambling – including the person who is gambling, their family members, friends, employers, colleagues or other people who are affected.
Services are free and confidential and available through Gateway Health across North East Victoria from our offices in Wodonga and Wangaratta. We can also travel to meet you closer to home.
You can call Gambler’s Help on 1800 858 858 24 hours a day, 7 days a week for free, confidential information, advice and counselling.
Live online chat is also available through Gambling Help Online, 24 hours a day, 7 days a week.
Frequently asked questions
When gambling becomes a problem, it becomes an issue not only for the person gambling but for the people around them.
Even if you are not the person doing the gambling, there are many different ways in which gambling can become a problem. We offer support to anyone who needs it.
No. There are other important issues we can help with as well. For example, our financial counsellors can help you sort out financial problems.
Yes. There is also a dedicated Youthline available for anyone under 25. Call 1800 262 376.
Yes. Gambler’s Help has a range of self-help tools to help you build your confidence and work through your concerns in your own time, at your own pace.
Yes. Gateway Health can assist you with information and support about self-exclusion as a way to prevent the temptation to gamble.
Yes. Check our brochures for information in:
Support and information in other languages is also available at Gambler’s Help
Yes. Please approach us and we will do whatever we can to accommodate your needs.
If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service.
Responsible gambling information