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Information collected

When you access this site it is capturing information about your visit. This may include how you were referred to our site, what you did on our site, your browser, device and operating system, the date and time of your visit, and your ISP.

We use this information for statistical and reporting purposes, and to help us improve your experience. It is not intended to identify personal information.

The collection, storage, use and disclosure of personal information is subject to the provisions of the Privacy Act and the Health Records Act.

Visit Privacy & Personal Information for more details.


Cookies are used in a limited manner to collect statistical demographic data that does not identify users of the website. Information collected includes the type of browsers used, pages accessed and downloaded, date and time of visit, your server address, your top-level domain name (i.e. .com, .gov, .au, etc), the previous site you visited, and the country accessed from.

This information is then used to improve the services and information provided to you via our website.

Statistical data may also be used for reporting purposes to government health authorities.

Website Spam

Google reCAPTCHA icon

This website is protected by Google reCAPTCHA and the Google Privacy Policy and Terms of Use apply.

Secure transmission

This site does not provide facilities to guarantee the secure transmission of information across the internet. Whilst reasonable efforts are used to provide security, users should be aware that there are inherent risks in the transmission of information across the internet.

This site contains links to other sites. We are not responsible for the content or the privacy practices of other websites and we encourage you to examine each website’s privacy policy.


This website is copyrighted. Users may for their own, non-commercial purposes view or make copies of material contained on the site, but content should not be systematically downloaded and/or stored in any form whatsoever, and under no circumstances should any content be reproduced and made separately available online.


The material on this website is of general informational value only. You should not rely on material produced for this site as a substitute for health advice from a registered health professional.

We reserve the right to change information or material on the website at any time without notice, including but not limited to details relating to programs, courses, fees and services.

It is the user’s responsibility to consult directly with Gateway Health to confirm the accuracy, currency and completeness of the information found on the site, particularly before acting in reliance upon such information.

Links to other sites are not under the control of Gateway Health and are provided for your information. Care is taken to provide links to suitable material from this site. It is the responsibility of the user to make their own decisions about the reliability, accuracy and currency of the content retrieved from linked sites. Provision of these links does not imply an endorsement, or omission a non-endorsement.

Quick Exit

In the lower right corner of all pages on this website, there’s a button that says ‘QUICK EXIT’. Click this button if you need to leave the website quickly. It will take you to a neutral web page.

Note: This doesn’t remove evidence that you’ve visited this website. Browsers will normally clear your history at regular intervals, but if you are viewing any sensitive information, such as about domestic and family violence, you should clear it manually for your privacy and protection.

Privacy complaints

If you have a complaint about privacy at Gateway Health please complete our Feedback form. We will look into the issue and keep you informed of the progress of the investigation.

If your issue is not resolved you can contact the Office of the Australian Information Commissioner on 1300 363 992.

Go to the OAIC – Australian Privacy Principles for more information.

More information

For further information about any of the content or operation of this website, contact our Communications and Marketing team –

For information on how we collect and use your information more generally go to Privacy & Personal Information.

Last Update: December 2nd, 2021