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The Victorian Flood Recovery Hotline is a single state-wide number for people affected by the October 2022 floods. Call the Hotline on 1800 560 760 from 7:30am to 7:30pm Monday to Friday. If you live in North East Victoria, you can ask to be referred directly to Gateway Health).
For New South Wales general disaster recovery support, call 13 77 88.
For Flood Recovery Support in the Federation Council, Albury City Council municipality, Greater Hume Shire, and Snowy Valleys Council areas, call 0487 374 686 (Mon, Tue, Wed & Fri) or email
For Bushfire Recovery Support in North East Victoria, and for Falls Creek Landslide Recovery Support, call 0487 374 686 (Mon, Tue, Wed & Fri) or email

Gateway Health works with multiple government agencies and community organisations across Victoria to provide support to people impacted by natural disasters.

We extend our thanks to those agencies and organisations for their commitment to collaboration, and their ongoing dedication to the many communities impacted by disaster.