Gateway Health Medical Practice - Wodonga

BULK-BILLING CLINIC

Phone: 02 6022 8888

Location: 155 High Street, Wodonga

Operating 8am - 6pm Monday to Friday

Our GP SuperClinic showcases:

• Bulk-billing
• A supportive and encouraging team environment
• Gateway Health Multicultural Clinic. Select here for more information - Recipients of Highly Commended Award - Corporate Innovation in Victoria's Multicultural Awards for Excellence 2016!
• Clinic 35 (sexual and reproductive health) Select here to download the fact sheet.
  - HIV Clinic, TasP: HIV Treatment as Prevention
  - PrEP: Pre-Exposure Prophylaxis
• Multicultural Clinic (ATSI and Refugee health)
• Hep C Clinic
• Gender Service
• We have a multidisciplinary team approach to care, purpose built buildings and facilities with high quality IT systems.

Our staff

• Practice Manager
• Sexual Health Nurses
• Practice Nurses
• Reception Team

Meet our GPs

After Hours Care - In an emergency phone 000 (triple zero)

After hours services are provided through:

• Albury After Hours Clinic Ph: (02) 6021 0188
• Nurse on call (telephone advice service) Ph: 1300 60 60 24
• GP After Hours Helpline (telephone advice service) Ph: 1800 022 222
• Albury-Wodonga Health Emergency Departments Ph: (02) 6051 7111

Other On-site Services

• Dorevitch Pathology Collection Centre
• Hearing Services, Australian Hearing
• Peter Allen Counselling
• Albury Wodonga Health Dental
• North East Child and Adolescent Mental Health Services (NECAMHS)
• headspace
• Albury Wodonga Ethnic Communities Council (AWECC)
• Albury Wodonga Aboriginal Health Service (AWAHS)
• Tax help (30th June - End of October)
• HALO - Hume Riverina Community Legal Service - Free Legal advice

Patient Information Services Available

• Chronic Disease Management
• Health checks
• Immunisations
• Skin checks
• Minor surgical procedures
• Mental health services and counselling
• Group sessions for better health outcomes
• Electrocardiogram (E.C.G)
• Spirometry
• Antenatal Care
• Women's Health (Pap, Family Planning, Contraception, Menopause)
• Unplanned pregnancy options counselling
• Medical termination of pregnancy: Initial work up and procedure organisation through Gateway Health Wodonga and Wangaratta. Procedure performed at Albury Wodonga Health, Wodonga Hospital and North East Health, Wangaratta.
  - Select here to download the patient information fact sheet.
  - Select here to download the patient information booklet.
  - Select here to download the GP letter.
  - Select here to download the consent form.
• Men's Health
• Workcover and TAC
• Pre-employment and General  Medicals
• Case Conferencing including Telehealth
• Wound Care
• Nursing Care

Appointments

Consultations are by appointment, but the first available doctor will see urgent cases. Every effort will be made to accommodate your preferred time. If the requested doctor is unavailable, one of the other doctors' at our Practice may be available to see you and will, with your permission, communicate any necessary information to your usual doctor.

If your appointment is for other than a standard consultation, please tell the receptionist when you make an appointment so that extra time can be allowed (i.e. several or complex problems, initial visit for a work-related injury or motor vehicle accident, medical report, pre-employment examination or a procedure).

We try very hard to adhere to our appointment schedules. However the unpredictable nature of medical practice is such that doctors will sometimes run behind time. We sincerely regret any inconvenience caused to patients when we are running behind with our appointment schedule.

Referrals, Repeat Prescriptions and Test Results

Appointments are required for anyone requesting a referral, prescription or medical certificate. Our Medical Practice has policies and procedures to ensure the appropriate management of test results and recalls. It is recommended that patients make a follow up appointment with a doctor to discuss test results to protect your privacy and provide follow up care.

Reminder Management System

As our practice is committed to preventative care, we may send you an occasional reminder regarding health services appropriate to your care. If you wish to opt out of this please let us know.

Fee Schedule

All consultations covered by Medicare are bulk billed. There is a private fee for medical consultations related to Work Injury, TAC, Medical reports and Pre-employment medicals.

Missed Appointments

We appreciate a minimum of 3 hours notice for cancellation of your appointment. You may incur a fee if you do not tell us that you cannot attend your appointment.

Reminder Management System

As part of the requirement for managing our patient reminder system, our results database will be utilised to remind patients when other tests or follow-up tests are due. Please feel free to discuss these recall systems with our Practice Nurse or Practice Manager. If you do not wish to be placed on a recall list ie: PAP, immunisation, care plan etc please inform our staff as soon as possible.

Parking and Access

This practice provides access through both front & rear entrances to the facility.

A large public car park with 2 hour parking is situated at the rear of the building, accessible from both Hume Street & Lawrence Street.

1 hour parking is also available in High Street in front of the building. Disabled parking is available at the front and rear of the building. A wheelchair is available from reception for use by those with limited mobility.

Gateway Health Multicultural Clinic

A clinic specialising in the care of Refugees, Migrants and Aboriginal people - For appointments please call our Refugee/Aboriginal Health Nurse, on (02) 6022 88888.

Gateway Health Medical Practice – recipient of the VRHA 2015 General Practice Award in Bendigo, award accepted by Dr Catherine Orr and Nicole MacDonald.

In late 2014, a call for nominations was made by RWAV (Rural Workforce Agency Vic) for the 2015 Victorian Rural Health Awards (VRHA).  It is with great excitement that Gateway Health was announced as a recipient of this award, for our contributions and commitment to the development of our Gateway Health Multicultural Clinic.

The Health Awards, now in their 10th year, celebrate and recognise the commitment and dedication of doctors and health professionals, and their families to their rural communities.

The Awards Judging Panel, consisted of representatives from the Rural Workforce Agency Victoria, the Royal Australian College of General  Practitioners, Allied Health Professionals Australia and Australian Nursing and Midwifery Federation.

Clinical Employment Opportunities

Are you a General Practitioner or Allied Health Professional interested in joining the Superclinic? Please send your details, a covering letter and resume to:

Joanne Zamperoni - Business Manager
Email:
Phone: (02) 6022 8888

We are proud to be a teaching practice with the Murray City Country Coast GP Training  

We are members of the Murray City Country Coast GP Training and are teaching practices supporting Medical Students, GP Registrars and Nursing Students. 

Murray City Country Coast GP Training is committed to providing first class General Practice training delivered locally by experienced rural and regional general practitioners.

Our practices offer unique opportunities to gain a broad range of skills complemented by a high level of professional and personal support.

www.mccc.com.au