If you’re a new patient, please call us to book your first appointment.
The practice is open from 8.30am to 5pm on weekdays.
Support outside these opening hours
If you require urgent medical assistance please dial 000, or attend your local emergency department.
For medical assistance phone 13cure (13 28 73) or Nurse-On-Call 1300 60 60 24. For 24 hour health advice phone Health Direct on 1800 022 222.
Fees
Bulk billing eligibility
If you are 16 years and under or you hold an eligible concession (including DVA) or health care card your appointment will be bulk billed.
If you are over the age of 16 and do not hold an eligible concession or health care card you will be charged a gap fee for all appointments. At the end of your appointment, we will charge the full appointment fee listed below to your credit or debit card. We can then process your Medicare rebate straight away.
Short consultation (less than 6 minutes)
Full fee = $38.85
Medicare rebate = $18.85
Out-of-pocket = $20.00
Standard consultation
Full fee = $71.20
Medicare rebate = $41.20
Out-of-pocket = $30.00
Long consultation (more than 20 minutes)
Full fee = $119.70
Medicare rebate = $79.70
Out-of-pocket = $40.00
Prolonged consultation (at least 40 minutes)
Full fee = $157.40
Medicare rebate = $117.40
Out-of-pocket = $40.00
Additional fees may apply depending on the consultation type. Please call for more information.
A fee of $20 will be charged if you fail to attend your appointment or cancel less than two hours before your appointment.
This fee is to be paid in full before you are able to book future appointments in our practice.
Pension/Concession cardholder
Payment of $200 is required on the day
Medicare rebate = $150
Out-of-pocket = $50
Non-pension/concession cardholder
Payment of $300 is required on the day
Medicare rebate = $150
Out-of-pocket = $150
Upfront payment of $250 on the day of your appointment – This is not claimable from Medicare.
Book a GP appointment online
Frequently asked questions
Yes. Gateway Health works in partnership with other organisations to provide additional services.
Please feel free to phone, email or ask at reception if you want to know what other services are available.
There is free parking available onsite and free on-street parking (subject to time limits).
Yes. We do not share individual client/patient information with outside organisations or even anyone within our organisation who does not need to know.
Information is only shared with specific individuals involved in providing your medical or other care.
We comply with relevant privacy laws at all times. Refer to our Privacy information.
