To help you prepare for submitting your job application, read the following steps which outline the recruitment process at Gateway Health.
Your application is the first step in demonstrating your relevant knowledge, skills, qualifications and experience to the employer. You should make sure these items are clearly addressed in your application.
Your application must contain the following:
- A cover letter that outlines what position you are applying for and why you believe you are suitable.
- A separate document addressing the selection criteria. This should clearly demonstrate your skills, knowledge and abilities relevant to each of the selection criteria outlined in the position description.
- The Pre-Employment Disclosure Form.
- An up-to-date resume/curriculum vitae (CV) including a history of your employment and work experience, your education and training achievements, and at least two referees – One of the referees must be a current or recent manager or supervisor in employment or study, the second must be a previous manager or supervisor.
Note: If you do not submit the employment application disclosure form and address the selection criteria for the position, your application will not progress.
Applicants seeking further information on the position are strongly encouraged to contact the relevant program manager. Their contact information is on the position advertisement under the current opportunities page.
Submit your application by email (preferred)
Submit your application by email to firstname.lastname@example.org.
The email should be clearly titled “Application for Position of …..” and all relevant documents should be attached in PDF format.
Submit by post
Applications should be submitted on A4 paper, clipped in one corner, and addressed to:
Confidential – People Working Well Manager
Gateway Health, 155 High St
Wodonga Vic 3690
Note: It is your responsibility to ensure that your application reaches Gateway Health by the closing date and time.
We may consider late applications for situations involving unforeseen circumstances. If you have any circumstances which will impact your ability to submit your application on time, let us know before the closing date.
When applications close, the selection panel reviews all written applications.
Applicants are then shortlisted for an interview based on key selection criteria, qualifications and years of experience.
Please note: Many applicants do not proceed past this first stage of assessment because they failed to provide sufficient information in their applications.
An applicant may also meet the essential requirements of the position and not be selected for an interview. This usually occurs when there are large numbers of applicants, some of whom meet both the essential and desirable requirements on a more competitive basis.
The interview will be conducted by a panel of three or more members and consists of structured questions relating to the selection criteria. Please be prepared to provide examples demonstrating your abilities.
Interviews are ideally completed face-to-face at one of our locations. They can also be completed via Zoom (or any other online video conferencing capabilities) as needed.
Make sure you advise your referees that you are applying for a position and that they may be contacted. Let them know what the position is and if possible provide them a copy of the position description.
Referees will be asked specific questions about how you performed in the role when you were employed by them, how they believe you will perform in the role you have applied for, your interactions with diverse members of our community and any previous disciplinary action that may have been taken.
Based on performance and information gained at the application stage, the interview, and the reference checks, the hiring manager decides which candidate will be offered the position/s.
A verbal offer is made subject to satisfactory employment checks (i.e. criminal history, working with children, work VISA, etc).
To be considered for selection you must be willing to provide the required documents.
- Statutory declaration – You must complete a statutory declaration prior to commencing employment, declaring you can legally work in Australia for Gateway Health and that you have or have not been convicted or sentenced to imprisonment for murder, sexual assault, or any other form of assault in or outside of Australia.
- Australian Citizenship – You must provide a copy of your birth certificate or passport as proof of Australian Citizenship or a copy of your Immi Card or Visa as proof of being able to legally work in Australia.
- Driver’s licence – You must have and maintain a current driver’s licence.
- Qualifications/registrations – The People Working Well team must sight and/or copy your relevant qualifications and registrations.
To work for Gateway Health, you must pass relevant employment checks.
Please note that a disclosable outcome on your police check does not preclude you from employment with Gateway Health. We acknowledge that clients can benefit from working with an employee who has a lived experience and strong boundaries.
Additionally, we recognise that recovery from drug and alcohol abuse is a journey and therefore applicants may have a police record. Your police check will be strictly confidential and if you have any concerns about a disclosable outcome please discuss this with our People Working Well team.
National police check – This must be completed at the commencement of employment and will be rechecked every 3 years.
- If you already have your police check (within 3months of lodgement) please email it to email@example.com upon offer of employment.
- If you do not have a current (within 3 months) police check please lodge your request through the Self Service Police Checks for Gateway Health portal. There is a tax-deductible cost of $35.50, paid at the time of application.
You are required to provide copies of:
- Passport or Birth Certificate (extract not acceptable)
- Driver’s Licence
- Medicare card
- Bank (debit/credit) card
International police check – This is required for any staff member who has lived or worked outside of Australia for a period of 12 months or more within the past 10 years. If it is not possible to obtain a police check from the relevant country, then two statutory declarations will be required from people who personally knew the individual while they were residing in that country, confirming their criminal history status and character.
Working with Children Check
You must hold or be willing to gain a Victorian Working with Children Check which renews every 5 years. Some roles require you to hold a NSW Working with Children Check, also to be renewed every 5 years.
- If you already have a Working with Children Check please supply it with your job application or email to firstname.lastname@example.org.
- If you do not have a Working with Children Check you need to apply for one when you have received your verbal offer.
- Victoria – Apply via the Working with Children Victoria portal – You are required to pay the tax-deductible cost of $126.40. Ensure you apply as an employee and nominate Gateway Health as your employer. For the line of work select option 40 from the dropdown list.
- NSW – Submit the Application for a NSW Working With Children Check – You are required to pay the tax-deductible cost of $80.00. You will need to print your completed application and take a copy to an RTA along with proof of ID.
NDIS Worker Screen Check
The NDIS worker screening is done through police and other background checks and aims to ensure that NDIS workers do not present an unreasonable risk to NDIS participants, protecting people with disabilities from harm.
You can apply for your NDIS Check online at Service Victoria. Set aside 30 minutes where you are unlikely to be interrupted and have access to both a computer and a mobile phone. You will be required to access your email during the screening process.
Note: There have been reported issues when using some smartphones. It is recommended to use the latest operating system (14.0 and 13.0) and the Safari browser for Apple devices and version 11 and 10 operating system with the Chrome browser for Android devices.
- Register or login to your Service Victoria account
- Verify your identity
- Submit your identification documents for your police check and any other background checks –
- You will need at least three different identity documents – This includes at least one commencement document, for example, a birth certificate, an Australian passport, an ImmiCard, or a foreign passport linked to a valid Australian visa.
- A passport-style photograph is required. If you have a digital passport photo on your phone that can be used, otherwise you can take a photo on your phone. Photos are more successful if taken outside against a white solid background.
- You will need to use your smartphone to take photos of your documents and to confirm you are the person in your identity documents. Your documents can be photographed laying down on a plain coloured surface. Any reflection will result in the image not being accepted.
- Use documents that list your name in exactly the same way – If the name on your documents does not match, you will need an additional document showing your change of name.
- The Service Victoria webpage must remain open on your computer during the ID verification process.
- Enter your work details
- Review and provide consent for the checks
- Pay for your application – The cost is $119.40, paid at the time of application however this is tax-deductible.
Your application will then be sent to the NDIS Worker Screening Unit in Victoria to be assessed.
The NDIS Worker Screening Unit will send you an email confirming that your application has been received and explaining what will happen next.
If you are successful, you will be sent a contract along with the New Starter paperwork.
Once you have signed the letter of offer, any unsuccessful applicants will be advised via email.
Applicants who attended an interview should be advised of the outcome personally and offered the opportunity to receive feedback.
As part of the selection process the following assessments may be conducted by an external provider:
- Police check
- Referee checks
- Educational qualifications check
- Registration check
- Behavioural assessment
Other pre-employment checks can include:
- Immunisation evidence
- Medical checks
If these assessments confirm that you are able to satisfactorily undertake the requirements of the position, you will be contacted by the People Working Well team via phone to confirm your checks have been completed and that you will receive confirmation of the offer of employment in writing.
Once you have had your contract and employment checks confirmed by Gateway Health, and all unsuccessful candidates have been advised, then the recruitment process is complete.
How do we assess job applications?
Gateway Health assesses job applications based on whether you meet the key selection criteria for the position you have applied for.
Please note: We ask diversity and inclusion questions in the application process, such as disability or Aboriginal and Torres Strait Islander identification. We only use this information for demographic data purposes, or to address any adjustments needed in the recruitment process or workplace.
We look forward to receiving your application.