Our purpose
To provide care and services that connect the community, improve wellbeing and strengthen health equity.
Our values
Our values reflect the way we interact, connect and work with every client, with partners, with volunteers and with one another.
- We care – Understanding and compassion underpin everything we do
- We are adaptable – We Listen, learn and innovate
- We embrace diversity – We are inclusive, safe and welcoming
- We work together – Together we will find a way
- We advocate – We pursue fairness and opportunities for all
Our approach
Our strategic plan development used a strengths-based approach and deep engagement with senior staff, building on significant and broad staff, consumer and community consultation.
Extensive and ongoing data and information gathering, analysis of community demographics and projected demand; identifying changes in the external environment and the related issues and opportunities has informed our future direction, and enables us to be both pro-active and responsive.
Our direction
Success in each of our priority areas will be informed and shaped by the ever-changing environment in which we operate – hence our plan is structured over three planning horizons.
Our way of working is relationship based, and builds on our deep connection to the communities we serve. We pride ourselves on our capability to adapt, to be flexible and to find innovative ways to make it easier for people and communities to access the help and services they need.