Alcohol and Other Drugs

Gateway Health provides a range of alcohol & other drugs (AOD) treatment services to both young people and adults across North East Victoria.
The primary service delivery sites are in Wangaratta and Wodonga, with regular outreach services provided to the communities of Benalla, Mansfield, Myrtleford and Beechworth. Services can also be provided to additional townships on an as needs basis.  Services are tailored to meet the needs of individuals within our diverse communities.

Click here to download the "Alcohol and Other Drug Services" fact sheet

We offer the following services:

Alcohol and other Drug (AOD) Counselling

Alcohol and other Drug (AOD) Care and Recovery Coordination

Drug Withdrawal Program

Opioid Dependence Program, (Pharmacotherapy Support - "Methadone/Suboxone Program")

Youth Alcohol and Other Drug Outreach Support

Needle Syringe Program

 

Alcohol and other Drug Counselling

The main focus of drug and alcohol counselling is to assist you to achieve your goals to reduce, stop or otherwise change your use. However, it is common to discuss other concerns including personal issues (e.g. anxiety, depression, or relationship problems) or planning and working toward life goals (e.g. career or study issues). After discussing the concerns that led you to counselling, you and your counsellor may discuss whether other services are appropriate, including referrals to other community support services, group counselling, or a psychiatric consultation.

Click here to download the "Alcohol and other Drug Counselling" fact sheet

A Counsellor can support you:

  • Through withdrawal/detox/rehab
  • To discuss safer choices
  • Through times of change and recovery
  • With care, non-judgement and empathy
  • With a private and safe environment to talk about issues
  • With access to other specialist services.

The following suggestions can help you get the most out of counselling services:

  • Attend scheduled sessions and think about how you would like to use the session before you arrive.
  • Discuss your progress with your counsellor as you go along, as you and your counsellor may over time need to change the work you do together.
  • Tell your counsellor if you are not ready to discuss certain topics - it's okay not to answer questions if you don't feel comfortable doing so.
  • Try to do (or at least attempt) any "homework" suggested.
  • Let your counsellor know if you don't think you're being helped - they may be able to change the way you are working together or refer you to a counsellor who may be better suited to you.

Eligibility

Our service is available to people of any age who live, work, study or spend majority of their time in the Hume region in Victoria.

Cost

Free and confidential. You do not need a health care card or Medicare card to access the service.

How to access

The AOD Counsellors are based at Gateway Health in Wangaratta and Wodonga. They can also travel to other areas in the region if required, for example; Benalla, Mansfield, Myrtleford, Beechworth and Mt Beauty.

For intake, assessment and referral into AOD Care and Recovery Coordination please contact Australian Community Support Organistion (ACSO)
Consumer Intake Assessment Line
1300 022 760 (1300 0ACSO0) Mon-Fri 9am - 5pm

Alcohol and Other Drug - Care and Recovery Coordination

Care and Recovery Coordination provides support for people with drug and alcohol dependence who are also experiencing other issues impacting on their life, such as housing, legal, health and social issues.Recovery

Together we develop a recovery plan specific to your needs. We help you access all the services you require to achieve your goals.

Click here to download the Alcohol and Other Drug - Care and Recovery Coordination fact sheet

Eligibility

Our service is available to people of any age who live, work, study or spend majority of their time in the Hume region in Victoria.

Cost

Free and confidential. You do not need a health care card or Medicare card to access the service.

How to access

Care and Recovery coordinators are based at Gateway Health in Wangaratta and Wodonga. They can also travel to other areas in the region if required, for example; Benalla, Mansfield, Myrtleford, Beechworth and Mt Beauty.

For intake, assessment and referral into AOD Care and Recovery Coordination please contact Australian Community Support Organistion (ACSO)
Consumer Intake Assessment Line
1300 022 760 (1300 0ACSO0) Mon-Fri 9am - 5pm

Drug Withdrawal Program

Maybe you are thinking about stopping completely, having a break or simply cutting down your alcohol or drugs. If you have decided to make changes chances are that you have some concerns about the amount you use and the long term health implications. You may be finding that your use is having a negative effect on your relationships, your health or your work, and it may have even got you in trouble with the law.

Click here to download the "Drug Withdrawal Program" fact sheet

We can help you with lots of things when it comes to cutting back or stopping, the key is to start small.

A withdrawal nurse can:

  • Help you to identify strategies with you for dealing with the cravings
  • Help you to understand triggers and high risk situations
  • Help you to understand alcohol or drug dependence
  • Help you to get into detox and rehabilitation programs
  • Help you to understand lapse and relapse
  • Support you to see a GP

We also provide:

  • A range of withdrawal services including outpatient and home-based
  • Support to access residential withdrawal
  • Medical, emotional and pharmacological support.

Withdrawal options are:

  1. Outpatient Withdrawal:
    is available to people whose withdrawal can be appropriately managed without admission to a residential service. This involves a series of intensive individual consultations over a short period, followed by ongoing support to help complete the withdrawal.
  2. Home Based Withdrawal:
    This service is provided by an experienced nurse and a medical practitioner where the withdrawal is of mild to moderate severity and support is available from a family member or at home.
  3. Hospital Based:
    the Withdrawal Nurse provides support and case management for individuals whilst in hospital and a consultancy service for health professionals.

Eligibility

Our service is available to people of any age who live, work, study or spend majority of their time in the Hume region in Victoria.

Cost

Free and confidential. You do not need a health care card or Medicare card to access the service.

How to access

Withdrawal Nurses are based at Gateway Health in Wangaratta and Wodonga.

For intake, assessment and referral into AOD Care and Recovery Coordination please contact Australian Community Support Organistion (ACSO)
Consumer Intake Assessment Line
1300 022 760 (1300 0ACSO0) Mon-Fri 9am - 5pm

Opioid Dependence Program

(Pharmacotherapy Support - "Methadone/Suboxone Program")

Pharmacotherapy is the term used to describe the use of medication to assist in the treatment of addiction (i.e. methadone, buprenorphine). Methadone is usually administered through general practitioners who have been trained to prescribe methadone and is available through a range of community pharmacists.

Specialist methadone services may be required when there are associated complex medical, psychiatric or psychological problems. The program enhances links between methadone service providers (general practitioners and pharmacists) and service recipients. Offers counselling and support and crisis management to clients, family members and significant others, facilitates referral to other agencies whose appropriate.

This service is available to those aged over 16 years, however, a minor needs consent from their parents and a second opinion from a doctor in Melbourne in addition to their local GP.

Click here to download the "Opiod Dependence Program, (Pharmacotherapy Support - "Methodone/Suboxone Program") fact sheet

Eligibility

Our service is available to people of any age who live, work, study or spend majority of their time in the Hume region in Victoria.

Cost

Free and confidential. You do not need a health care card or Medicare card to access the service.

How to access

Pharmacotherapy Nurses are based at Gateway Health in Wangaratta and Wodonga.

For intake, assessment and referral into the Opioid Dependence Program please contact Gateway Health in Wangaratta or Wodonga and ask to speak to a Pharmacotherapy Nurse.
Gateway Health Wangaratta - (03) 5723 2000
Gateway Health Wodonga - 1800 657 573
Mon - Fri 9am - 5pm.

Youth Alcohol and Other Drug Outreach Support

Free and confidential alcohol & other drug treatment service for young people across North East Victoria.
The primary service delivery sites are in Wangaratta and Wodonga, with regular outreach services provided to the communities of Benalla, Mansfield, Myrtleford  Beechworth, Mt Beauty, Corryong, Tallangatta and  Alpine regions. Services can also be provided to additional townships on an as needs basis.  
Services are tailored to meet the needs of individuals within our diverse communities.

This services can assist with:

  • Drug and alcohol assessment
  • Information and education on alcohol and drugs
  • Access and referral to residential withdrawal and rehabilitation services
  • Harm reduction strategies
  • Treatment, advocacy and support
  • Therapeutic case management, referrals and other support services.

 Click here to download the "Youth Alcohol and Other Drug Outreach Support fact sheet"

Eligibility

The Youth Alcohol and Other Drug Outreach Support is for people aged 12-25 years and can visit you in the home, school or another place that suits you.

Cost

Free and confidential. You do not need a health care card or Medicare card to access the service.

How to access

The primary service delivery sites are in Wangaratta and Wodonga, with regular outreach services provided to the communities of Benalla, Mansfield, Myrtleford, Beechworth, Mt Beauty, Corryong, Tallangatta and Alpine regions. Services can also be provided to additional townships on an as needs basis.

For intake, assessment and referral into Youth Alcohol and Other Drug Outreach Support please contact Gateway Health in Wangaratta or Wodonga. Ask to speak to a Youth Alcohol and Other Drug Outreach Support worker.
Gateway Health Wangaratta - (03) 5723 2000
Gateway Health Wodonga - 1800 657 573
Mon - Fri 9am - 5pm.

Need someone to talk to now?

Lifeline: 13 11 14 (24hrs)

Kids Helpline: 1800 55 1800 (24hrs0

Youth Drugs & Alcohol Advice (YoDAA)
1800 458 685 9am - 8pm weekdays

Directline: 1800 888 236

Needle & Syringe Program

This free service provides injecting drug users with sterile injecting equipment, discourages the sharing of injecting equipment, minimises the transmission of blood borne diseases, provides referral services to injecting drug users and provides the safe collection and disposal of injecting equipment in the community. The service also provides free condoms and safe sex advice.

 

Catchment Plan

Gateway Health has developed the catchment-based needs assessment and strategic plan for addressing critical service delivery gaps in Alcohol and Other Drugs for Hume.

The Hume Catchment-Based Alcohol and Other Drug Strategic Plan 2015 –2018 click here to download.